1. Informing the Parties
The first step consists in explaining the mediation process, its principles and advantages. Parties are informed about confidentiality and the mediator's neutrality.
The mediation process is structured to ensure effective communication and an amicable resolution of conflicts.
2. Preparing the Mediation
The mediator analyzes the context of the conflict and establishes the meeting schedule. The mediation contract is signed.
3. Mediation Sessions
The actual discussions where the parties present their points of view. The mediator facilitates the dialogue and helps identify common solutions.
4. Finalizing the Process
If an agreement is reached, it is drafted as a Mediation Agreement which has the value of a private signature document.